Frequently Asked Questions

The best thing you can do is read and search before asking questions about Bird Alarm. Find the answer in each category by clicking the links below to go directly to the answer to that question.

App
If you repeatedly get following message: “Error of communication. It was not possible to connect to the server. Control that you are connected to the Internet”. Just log out of Bird Alarm, you do that in Settings and log in again.
In the application footer there's an envelope where you will find messages from the Admin. You can also find direct messages from Admin in the mainmenu. Both messages from an Admin or your Club will be shown here. This function is used when important information needs to reach all users.
You clear the Draft List by pressing the "Clear local data" under settings in the menu.
If you want to make sure that you're connected, press the Globe to the right in the bottom menu. It will tell you your connection status.
If your operator allows GSM/3G/4G internationally Bird Alarm works. Please note that data traffic can be VERY expensive. Contact your operator for prices on international traffic. We recommend to use WiFi when available to download new observations for free. Our application is developed to use as little data traffic as possible.
Nothing will change, but if you've changed phone number it is advisable that you update it on the website.
We would like to inform you that when using WiFi and GPS positioning is enabled, your location will automatically be where the WiFi is located. This means that your reported location may differ from where you actually are.
It can be that you've turned of that function underSettings. That said, Google, Windows and Apple does not guarantee that all notifications will arrive. If the problem is consistent, please contact us at support@birdalarm.com.
There's an option "Ej listad, ny art!" which means you're the first to report this species since Bird Alarm started. Put the species name in "Additional comments".
The blue dots to the left indicates that you've yet not opened that sighting. To the right of every sighting there is a color and a shape which indicates trustworthy and circumstance, here's a list of what they say: Trustworthy Green - Under observation - confirmed Yellow - Secondary data Yellow - Non observer Yellow - Species identification unconfirmed, under observation Blue - Observer needs help! Yellow - Species identification uncertain, secondary data Yellow - Escaped individual Red - Probably incorrectly identified Red - Incorrectly identified Circumstance Round - Seen stationary Round - Hearing stationary Round - Marked/captured Square - Passing Square - Rare, sighted recently Square - Flew away, most likely in the area Triangle - Mobile stationary Triangle - Flew away, most likely not in the area Hexagon - Sought, not yet found
In the menu on the bottom left there is a "My Sightings & Drafts", press it and you will see a list of all the birds you've sighted. Press on the faulty sighting, make your changes and press "Send". Your sighting will be changed but no notification will be sent about your change.
Homepage
Yes you can. Log out of Bird ALarm on your phone, then login on the webpage with your user. At the top right hand corner it says Account followed by your email address. Either click on that or hover your mouse and choose Settings. Then click on "Change email".
Start off by reading the manual for Password Management located under the Help-button. If the problem persist first look in your Junk Email forled to see weither the mail got stuck there, if not contact us as support@birdalarm.com.
Under your account at the top right hand corner there's a link "My sites". In that view you can press "Create new", depending on which browser you're using, there are security settings that does not allow the map to determine your location. On Internet Explorer, a menu at the bottom of the screen will appear asking if you accept that Internet Explorer may track your current location. On Chrome, an icon on the right-hand side of the address bar will appear asking you to load "unsafe scripts". Accept this and another menu will appear at the top of your screen asking if you accept that Chrome may track your current location. When this is done just move the marker on the map to where you want the new site to be and change the radius. Before you press Save, add a name to that site.
FAQ
Android Bird Alarm is developed for version 2.1 and above. But Android 2.2+ is needed for notifications (Android Cloud to Device Messaging, D2DM) from Google. iPhone Bird Alarm is developed for Apple iOS4, iOS5 and iOS6 version: iPhone 3GS, iPhone 4, iPhone 4S and iPhone5 (not iPhone 3 or older). Windows Phone Bird Alarm is developed for Windows Phone 7 and 8.
By sending an email to ba@club300.se with a detailed description of where the site is located and what radius it should have. You can also choose to do your own birding sight if you follow the manual https://www.birdalarm.com/PDF/Hemsidan/Sv/Other%20functions.pdf
You can choose to change the language of both the bird species and the application. For bird species you can choose between: English Svenska Norsk Dansk Deutsch Suomi Polski Español Magyar Latin The application can be shown in these languages: English Svenska Norska Danska Deutsch Suomi Polski Español Magyar
Did you not find an answer to your question? Please send and email to support@birdalarm.com